If you have any questions, you can always contact our technical support. Firstly, we recommend that you try to find an answer to your question in the knowledge base. We would also like to remind you that questions related to your account (change of tariff, accepting your orders paid manually, refunds, server setup, etc.) are solved through the ticket-system only.

Technical support

Responsibilities of members from the support team include monitoring the status of our company's hardware and networks, as well as technical support for our clients.

ICQ: 794881 Submit a ticket to our support team

Rules: Support policy

Sales department

In the sales department, you can get answers to any financial questions and issues that arise for you during the ordering process.

ICQ: 607506915 Submit a ticket to the sales department

Contact managers:

Company administration

Contact the most important persons of Ru-hoster directly. Please do not call with pre-sale questions, as well as technical and financial questions.

E-mail:
Phone: +7 (924) 2698182 (mon-fri, from 12-00 to 14-00 Moscow time)
Submit a ticket to the administration of the company

Other departments

Company department	E-mail	Skype	Phone	Ticket-system
Analysis and development department
Security department